Running a small business means wearing lots of hats—and sometimes, the administrative ones start to feel heavier than they should. The case studies below highlight how I’ve stepped in to lighten the load for business owners just like you. Whether it was organizing chaos behind the scenes, simplifying communication, or turning complex tasks into clear solutions, each story shows what’s possible when you stop trying to do it all alone.
Case Study: Tony Kadadu – Hotel Reconstruction Project Manager
The Challenge
Tony managed several hotel reconstruction projects at once and was drowning in details. His email inbox was overloaded, making it easy to miss key communications. Budget tracking was disorganized, and the constant need to coordinate travel, place vendor orders, and manage expenses left him feeling overwhelmed and stretched thin.
The Solution
Over the course of nearly three years, I worked alongside Tony to bring structure and support to his daily operations. I tackled his overflowing inbox, making sure no important messages slipped through the cracks. I introduced Smartsheet to help him monitor budgets across multiple jobs more clearly and consistently. I also managed travel logistics for both him and his teams, placed orders with vendors, and helped organize his business expenses—freeing him up to focus on leading his projects.
The Results
- Streamlined email management, reducing missed messages and improving response time
- Implemented Smartsheet to track and manage budgets more effectively
- Relieved day-to-day stress by handling travel, ordering, and expense tracking
- Created a more efficient, focused work environment over a multi-year collaboration
In His Words
“Born to serve! Tammy worked for me for a couple of years, and I couldn’t be more pleased with the experience. Honesty, dedication, organization, detailed, great attitude, flexible schedule & ability to adapt are a few of many praises I could sing. She is dependable and that’s what counts the most! Her prices are fair and I would recommend her services to anyone who asks.”
— Tony Kadadu, Hotel Reconstruction Project Manager
Case Study: Daniel Velasquez III – Project-Based Support
The Challenge
Daniel Velasquez III is a Financial Planner who needed expert assistance with two distinct one-time projects. He was looking for professional support to translate complex financial data into a clear visual story for his client, as well as to polish a PowerPoint presentation to ensure the key messages stood out effectively
The Solution
Daniel reached out to me for help, and I provided solutions tailored to each project:
- For the first project, I transformed an Excel spreadsheet into a clean, visually appealing graph layout so his client could easily grasp the full financial picture over several years.
- For the second, I revised his PowerPoint presentation by enhancing the visual design and reorganizing the content to place key points on their own dedicated slides.
- Each project was completed with a quick turnaround and billed separately.
The Results
Delivered professional, polished materials that improved communication with his clients
- Transformed complex financial data into a visual format for better understanding
- Enhanced presentation quality for greater clarity and visual appeal
- Provided flexible, project-based support with quick turnaround.
In His Words
“Working with Tammy Schaefer has been an absolute game-changer for me. As a firm believer in supporting local businesses, I sought out Tammy’s expertise for two separate projects where I needed guidance and support. Not only did Tammy deliver exceptional results, but her dedication, professionalism, and genuine passion for her craft truly shone through. Her keen insights and expert advice helped me navigate complex challenges with ease, and her unwavering support ensured that I felt confident every step of the way. Tammy’s commitment to excellence and her ability to provide invaluable value in areas where I lacked expertise have made her an indispensable asset to my projects. I highly recommend Tammy Schaefer to anyone seeking top-notch service and expertise from a local business that truly cares about their clients’ success.”
— Daniel Velasquez III Financial Advisor, DV3 Financial
Case Study: Christine Yuenger Sell – Ongoing Newsletter Support for Ben’s Pest Control
The Challenge
Christine Yuenger Sell, co-owner of Ben’s Pest Control, needed a consistent and reliable way to stay in touch with her customers through newsletters. With everything else on her plate—including the birth of her granddaughter—finding time to learn a new email system and manage the newsletter process on her own felt overwhelming. She had the content, but needed someone who could take it and run with it.
The Solution
Our work together began when Christine hired me to create a newsletter template in Mailerlite. I created a polished, easy-to-use template for her business, and then continued preparing and scheduling two newsletters each month until her assistant was able to take it over. All Christine had to do was send over the content, and I took care of everything else—from formatting and layout to scheduling and sending. She didn’t need to spend time learning the system or managing the details.
The Results
- Professional newsletter template tailored to Ben’s Pest Control’s brand
- Two polished and scheduled newsletters sent out monthly with minimal effort required from the client
- Ongoing peace of mind knowing the newsletter process is fully handled
- Consistent client communication maintained even during busy life seasons
In Her Words
“Tammy came in and made the newsletter process simple. I handed her the content and didn’t have to think about it again—she knew exactly what to do. With everything else going on, including the birth of my granddaughter, it was such a relief to know that part of my business was completely handled.
She’s reliable, takes initiative, and knows how to make things look good without needing constant direction. I truly don’t know how long it would’ve taken me to learn the system myself, but thanks to Tammy, I didn’t have to.”
— Christine Yuenger Sell, Co-Owner of Ben’s Pest Control