One of the movies that reminds me of the relationship we should have with our clients as we help them reach the next level is Six Days and Seven Nights. Here’s a link to a light-hearted clip from this movie that reveals how our clients may feel during this process of change and growth. Our clients will… Continue reading How to be Your Clients’ “Confident Captain”!

One of the ways I love to learn is by reading. Books are a great way to learn. You can catch something new each time you read them because you’re at a different place in your journey. Mike Shew and I met at a networking event and then had a 1:1. He blew me away instantly… Continue reading Things I Can’t Live Without: Books That Help Me Grow My Business! 

Over the past few weeks, I’ve been dealing with big companies that lacked adequate customer service as I tackled a large project for a client. It was like navigating a maze of dead ends. Reaching a real person by phone was not an option, and scouring through community forums only revealed a frustrating tale of unaddressed customer… Continue reading 4 Ways Small Businesses Can Outshine Corporate Giants In Customer Service!

Just about everywhere I go, people compliment my hair these days. I was blessed to be born with baby-fine, straight hair, that grows super fast and there’s a lot of it.  About a year ago, my hair was starting to lose its luster and I began researching ways to help bring back the silky texture it… Continue reading Things I Can’t Live Without: My Haircare Routine

Ever noticed how the most brilliant ideas can spring from the simplest moments of everyday life? One of my favorite sitcoms was Seinfeld. Jerry Seinfeld was the master at turning mundane experiences into comedy gold on his hit show. We can find inspiration for our newsletters in the same way by paying attention to the little things around… Continue reading Squash Your Fears and Find Endless Topics for Your Newsletter!

There’s a saying, “How do you eat an elephant? One bite at a time!” This book reminds me to stop, breathe, and assess how to restore order amid the chaos. Occasionally, overwhelm can be heavy on me. A few weeks ago, I got very sick and was down for a solid week. All my little systems became… Continue reading Things I Can’t Live Without: Books That Help Me Tackle Overwhelm

When you first start your business, you might have a few clients and it’s easy to schedule appointments. However, as your business grows it can be difficult to schedule appointments that work for everyone.  What’s the solution? A Calendar app can make a big difference and help take the hassle out of the back and… Continue reading Are You Tired Of Scheduling Hassles?

A few years back, while working with my husband on his hotel reconstruction job, I stumbled into a virtual assistant role.  One day, noticing our boss was overwhelmed with all the details, I jokingly suggested he could use an assistant. To my surprise, a week later, I was filling that very role for him, virtually. The… Continue reading What I Love About Being a Virtual Assistant