Back in Medieval times, soldiers wore armor to protect themselves in battle. Today, we need our own kind of armor to stay safe online: good password management. It might not be the most exciting thing, but keeping your passwords secure is essential for protecting yourself from cyber hackers. Using the same password for every account… Continue reading Bitwarden: Your Armor Against Cyber Attacks!

One of my favorite episodes of Seinfeld was “The Soup Nazi”. If you haven’t heard of it, or you feel like a laugh, check out a short clip here. Chances are your business doesn’t have people standing in a line winding down the sidewalk and clamoring for the chance to work with you, so you probably… Continue reading How Google Forms Can Keep You From Becoming “The Soup Nazi”!

Animals have healing powers for me. As an introvert, I value my alone time, and running a small business can make it difficult to carve out time for ourselves.  Several years ago, my daughter and I had a pet-sitting business. We enjoyed giving our clients the ability to take worry-free vacations knowing their furry loved ones… Continue reading Things I Can’t Live Without: Animal Therapy

One of the movies that reminds me of the relationship we should have with our clients as we help them reach the next level is Six Days and Seven Nights. Here’s a link to a light-hearted clip from this movie that reveals how our clients may feel during this process of change and growth. Our clients will… Continue reading How to be Your Clients’ “Confident Captain”!

One of the ways I love to learn is by reading. Books are a great way to learn. You can catch something new each time you read them because you’re at a different place in your journey. Mike Shew and I met at a networking event and then had a 1:1. He blew me away instantly… Continue reading Things I Can’t Live Without: Books That Help Me Grow My Business! 

Over the past few weeks, I’ve been dealing with big companies that lacked adequate customer service as I tackled a large project for a client. It was like navigating a maze of dead ends. Reaching a real person by phone was not an option, and scouring through community forums only revealed a frustrating tale of unaddressed customer… Continue reading 4 Ways Small Businesses Can Outshine Corporate Giants In Customer Service!

Just about everywhere I go, people compliment my hair these days. I was blessed to be born with baby-fine, straight hair, that grows super fast and there’s a lot of it.  About a year ago, my hair was starting to lose its luster and I began researching ways to help bring back the silky texture it… Continue reading Things I Can’t Live Without: My Haircare Routine

Ever noticed how the most brilliant ideas can spring from the simplest moments of everyday life? One of my favorite sitcoms was Seinfeld. Jerry Seinfeld was the master at turning mundane experiences into comedy gold on his hit show. We can find inspiration for our newsletters in the same way by paying attention to the little things around… Continue reading Squash Your Fears and Find Endless Topics for Your Newsletter!